Hard and honest car assessments
The other day I was in communication with an engineer who works for an Australian car company. He’s also an AutoSpeed reader, and our discussion initially wasn’t about his company, but about a personal matter. Simply, he had read that I’d bought a 1988 Maxima Turbo grey market import and was wondering whether I’d like to buy the Nissan workshop manual for a car which came with a very similar engine. He had the manual but no longer needed it. The answer was that yes, I would like it, and over some subsequent emails some amiable negotiating went on over price.
That sorted, the conversation turned to a car that he was driving – his company’s latest and greatest.
In one email he described – at some length – what a wonderful car it was. He listed many other cars that he had driven and/or owned, commenting how good his company’s product was in this light. Since I have heard this from employees of every car company I have ever had contact with (ie ‘my company’s latest product is fantastic’) I simply raised my eyes heavenwards and sent back an email suggesting that I’d heard it all before, and could he come up with some faults that the car had?
This is an anathema to anyone who works for a car company: the current model is always so perfect that nothing could be better… until the next model comes out, of course. To give the man his due (I think he was genuinely enthusiastic about the product, not just pushing the company line), he responded with a few problems he perceived with the car.
Trouble is, they were relatively trivial…
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